Department of Transportation

Department of Transportation Mission

The Department of Transportation mission is to operate, expand, and develop a safe efficient balanced transportation system that supports existing and future travel demand by offering viable multiple mode choice alternatives that meet quality of life expectations for all Douglas County citizens.


  • Install and maintain signs, pavement markings, traffic signals, & traffic studies.
  • Manage planning and programming activities for county transportation initiatives
  • Manage transportation planning, design and construction projects
  • Study and continuously optimize traffic operations performance


To request service for road concerns such as potholes, roadside  cutting, sinkholes, traffic signal concerns, general traffic signs down, speed hump request or intersection improvement request click the link for the Citizen Service Center or call 770-949-2000 to speak to a representative. Report Concern/Service Here

Stop or Yield Signs Down

To report Stop or Yield signs down or missing, please call 404-456-2127 immediately from the hours of 8 am to 5 pm during normal business hours. After 5 pm, please direct calls to 911.

Program Delivery Issues

If you have questions or concerns about a Douglas County Roadway Project, you may email Road Conditions or call 678-449-3972 DOT Program Delivery Division.

Street Lights

For all issues associated with street lights (such as outages), please call your local power provider:

Georgia Power: Call 888-891-0938 or visit the Georgia Power website

Greystone Power: Call 866-473-9786 or visit the Greystone Power website

2019 Pavement Condition Assessment

These lists provide a relative comparison of road pavement conditions. Pavement condition index (PCI) is 0 to 100 with 0 being poor, and100 being excellent. Downloadable road list in alphabetical order and by District are located below:

 Douglas County Resurfacing List

Comprehensive Transportation Plan (2020)